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I wanted a new remote….but instead of sending me a new one, they decided what I actually needed was a new viewing card. So they sent me one of those instead and disabled my current viewing card in the process.
Thanks Sky.
Bt are my favourite gripe this month.
I move home and tell them well in advance. They say they have to charge me 129.99 for the phone line as the new house is not connected. (previous people in the house had it connected so boggle)
I tell them no way i will go to another company. They counter offer saying that they will drop the price to £50 and give me £3 off my line rental a month for the first 12 months.
Told them i am not willing to pay a penny when i can pay another company and get everything including sat or cable tv in with it also.
They counter offer again and say they will charge me £29.99 but credit my acc with £36 at the same time so basically they pay me £6 for having the phone put on.Had a bill today for just over £200. They are trying to charge me the £129 and not crediting me with the £36 ether.
3 hours later on the phone and its sorted. 1 hour further on and i have stopped the direct debit and i am signed upto sky to get unlimited broadband, phone and 3 sky packages all only 27.50 a month with no installation/changeover fee.
Bt can go F them selves.
13 years i have been with those fuckers and they try to rob me. Nice.
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